ego-involvement, critical incident emotional appeal⏎
flaming documentation feasibility study⏎
culture conversational style demographic characteristics⏎
evaluating, feasibility study formalization⏎
figure evaluating form letter⏎
formal report evidence, flaming⏎
directed subject line, fixed typeface, directed subject line⏎
descriptors, demographic characteristics external documents⏎
extrinsic benefits executive summary external report⏎
early letter feasibility study, coordination⏎